Copyright
All the designs, including text, graphics, logos and images used in the content of this site are the copyright of Aloe Angels Ltd or its content providers, and are protected by uk and international copyright laws.
Any use of the contents of this site is strictly prohibited without prior written consent being obtained from Aloe Angels limited, including but not limited to, modification, distribution, transmission and broadcast republication.
All rights reserved.
Trademark
All brand names, trademarks, and copyrights that are used in the content of this site are protected by international trademark and copyright law and no permission is given by Aloe Angels ltd for their use by any person other than the holder of such rights.
 Use by any person other than the holder of such rights may constitute a breach of the respective holders rights.

Staff Ratio

-A Team Leader may cover up to 16 children at any one time for any party.

-General ratio is 6 children to 1 Adult, but this this may vary depending on party

Terms & Conditions

1.0 DEFINITIONS
1.1 The Company means Aloe Angels Ltd.
1.2 The Purchaser means any person, firm, company or organisation who is trading with the Company.
1.3 Goods mean the article(s) which the Purchaser buys or agrees to buy from the Company.
 
2.0 ACCEPTANCE
2.1 All orders are accepted subject to these Terms and Conditions of Trade unless otherwise specified and agreed in writing by the Company.
2.2 The Company has a policy of continuous product development and therefore reserves the right to alter specifications and designs without notice.
2.3 All goods ordered must be in the original quantity as specified in/on the catalogue/website.
2.4 The Company reserves the right to cancel orders for items unavailable or sold out and refund by credit note which may be redeemed for other goods or a refund.
 
3.0 PRICE
3.1 The price of the goods shall be the price currently being charged by the Company at the date of despatch of the goods, plus delivery charges.
3.2 The Company reserves the right , on or at any time after the acceptance of an order, to charge the Purchaser the relevant delivery charge, or any outstanding proportion thereof, prevailing at the time of despatch of the goods, where the Purchaser has not paid the relevant delivery charge for that order.
3.3 All prices are inclusive of VAT, at the applicable rate (except for overseas orders, details upon request). The Company reserves the right to increase prices if the standard VAT rate should increase.
 
4.0 TERMS OF PAYMENT FOR SHOP PRODUCTS AND PARTIES
4.1 Payment must be made with order
4.2 The Company reserves the right to refuse any order or credit account application from the Purchaser at its discretion.
Aloe Angels operates a no refund policy, except where there are extenuating circumstances in regards to parties.
4.3 25% deposit required when making a booking, which is to be sent by cheque payable to Aloe Angels Ltd or by bank transfer bank details will be provided on request.
4.4 If the number of children attending the party changes you should give 48 hrs notice by calling or emailing.
4.5 Should the number of children attending reduce and less than 48 hrs notice given then the full party balance is applicable.
4.6 If in the event of extreme weather conditions we will endeavour to go ahead with you rpart as planned. However should this not be possible we will offer a alternative date or provide a full deposit refund.

5.0 OWNERSHIP OF GOODS
5.1 Ownership and title of any goods supplied remains with the Company until such time as the Company has received payment in cleared funds from the Purchaser of all sums of money outstanding.
 
6.0 DELIVERY
6.1 All delivery times quoted are intended as a guide only. Whilst the Company will take all reasonable steps to ensure that estimated delivery times are met, the Company will not accept any liability whatsoever for delays caused by events beyond our control whether from carriers or suppliers or for any consequential loss of profit as a result.
6.2 Unless otherwise required, the Company may hold any
order(s) where an item is out of stock until all items on that order(s) are available.

7.0 SPECIFICATIONS
7.1 All possible care has been taken to ensure that every item shown in/on the Company's catalogue/web site is accurately described.
7.2 The Company makes every effort to supply goods as illustrated, but items may be subject to deletion or substitution as and when necessary at the discretion of the Company.

8.0 GENERAL DELIVERY
Goods will be despatched to reach UK mainland customers within 7-10  working days from receipt of order, subject to availability.  We do aim to achieve delivery within 5 working days but this cannot be taken as a guarantee. We do not offer a next day delivery service.   
We do not operate a weekend or bank holiday despatch and deliveries may take longer during these periods.
Deliveries are made to UK mainland customers only.
Delivery to the Western Isles of Scotland, Isle of Man, Isle of Wight, Northern Ireland together with some other UK postal addresses are subject to supplementary delivery charges or longer delivery times.
 
9.0 RETURN OF GOODS
9.1 The Purchaser must inform the Company of any defective/unsuitable goods by email or telephone within 3 days of receipt.    Goods returned for refund or credit must be received by the Company in perfect saleable condition and in their original, undamaged packaging and in the original quantity as specified in/on the catalogue/website, within 7 days of receipt. The Company will consider the overall condition of the goods being returned when making a refund and reserves the right to withhold a percentage of the refund value of returned goods if they are not in suitable condition for resale at their original catalogue price. The Company will not be liable for any carriage or costs incurred in returning goods unless they are defective or have been sent in error.
9.2 The Company makes every effort to process refunds as quickly as possible but refunds may take up to 21 days. No liability is accepted by the Company for any costs or charges incurred by the Purchaser which may arise due to a delay in processing a refund.
9.3 The Company recommends that the Purchaser obtains/retains proof of despatch/postage for any goods returned in the case of goods lost in transit.

10.0 GENERAL
10.1 Any information or data supplied in leaflets, inserts or customer information  sheets is meant as a guide only.  Verbally, written or otherwise.
10.2 The GOVERNING LAW is that of England and Wales.